Elevating leadership performance
What has the impact been within the organisation more widely?
1
Improving morale, engagement and performance management
Nichola Hewitt, Chief HR Officer, explains that the programmes have had a positive impact on morale, engagement, and performance management. Employee engagement scores have increased, especially at lower levels of management, and managers are now more proactive about their own development.
2
Elevating leadership performance
But the real impact has been felt at a senior leadership level. Laura explains: “If managers have been in a meeting or working on something, their coursework often helps them realise that they might need to do certain tasks differently. This has been especially valuable for those in the Level 7 executive development programme, because improving our business strategy was one of our initial goals, and these leaders played a crucial role in achieving that. The feedback we've received about the strategy and performance programme has been outstanding. Those currently in the Level 7 programme have found it incredibly helpful not only in executing their strategic tasks but also in confidently explaining and communicating their strategies, which is vital at this level”.
3
An impartial development coach
Ruth Christie found the ability to talk to her personal coach, Charlotte, particularly helpful, especially as someone who’s external to the business and completely impartial:
“She's exceptionally patient, considerate, kind, and supportive. Right from the start, our one-on-one sessions were personable, friendly, and time well spent. She posed questions that encouraged reflection on my work. Charlotte took the time to discuss specific challenges the business was facing at the time, providing an invaluable external perspective, and offering her insights on how to address these situations.”
4
Personal impact
Sam Wood, HSSE Advisor for James Fisher Fendercare (JFF), has found the Level 3 programme similarly helpful. “This programme has had a personal impact on me by not only improving my confidence but also increasing my self-awareness. In this last year I have done a number of things outside of my comfort zone, and the increase in my confidence has definitely pushed me in those endeavours.”